Useful contacts and resources
For queries for Community Pharmacy Durham and Sunderland contact Greg Burke, Chief Officer on 07795805956 or @ [email protected]
For Durham: Victoria Bennett
Tel: 07867 143246
Email: [email protected]
For Sunderland: Emma PostTel: 0191 2172983 (Voicemail available) / Mobile: 07900405470
Email: [email protected]
Controlled Drugs Accountable Officer North East and Yorkshire website
Claire Jones: Tel: 03000 267662 Email: [email protected]
Call: 0800 3047039 between the hours of 09:00 – 17:00 Monday to Thursday, and 09:00-16.30 on Fridays.
Post: Healthwatch County Durham, Whitfield House, St Johns Road, Meadowfield Industrial Estate, Durham DH7 8XL
Email: [email protected]
NHS England and NHS Improvement Email: [email protected]
Tel: 07730382122
Medicines Optimisation Team
North East and North Cumbria Integrated Care Board
Pemberton House
Colima Avenue
Sunderland
SR5 3XB
Email: [email protected]
Team phone number: 0191 512 8487
Email: [email protected]
Contact for CPNEC area
Clair Dodds
Email: [email protected]
Tel: 07730382122
Tel: 0300 555 0340
Email: [email protected]
NHS Profile Manager is a digital tool which went live in June 2022.
Community pharmacy contractors previously updated two different NHS service information updaters:
- The NHS website profile editor and
- Directory of Services (DoS) Profile Updater.
The new NHS Profile Manager replaces the two older information updaters, thereby, preventing contractors from having to input the same information onto two different platforms.
PSNC and the Community Pharmacy IT Group (CPITG), have long requested that the two current NHS service information updaters be merged, and development of the new NHS Profile Manager has been a joint effort between various stakeholders, including, PSNC, NHS Digital and NHS England and NHS Improvement (NHSE&I).
The new profile manager will not only save contractors precious time, but should also be more accurate.
NECS Medicines Optimisation website
Sunderland details accessed via NHS Service Finder
The Customer Support Centre is open from 8:00-17:00, Monday to Friday for all services.
Phone: 0333 014 2884
Post *: Primary Care Support England, PO Box 350, Darlington, DL1 9QN
*Any post, including any claim forms, returns or cheques currently posted to PCSE, should now be sent to the Darlington address above, which is a secure storage and distribution facility. If you wish to courier your documents to us, please note there is a separate address for courier firms to use: Capita Intelligent Communications, Building 17, Units 2 & 6, Lingfield Point, McMullen Road, DARLINGTON, DL1 1RW.
Designated Safeguarding Lead Nurse (Adults): [email protected]
Designated Safeguarding Lead Nurse (Adults): [email protected]
Working Monday – Wednesday each week
Designated Safeguarding Lead Nurse (LAC/Children): [email protected]
Designated Safeguarding Lead Nurse (LAC/Children): [email protected]
Generic email addresses: [email protected]
Administration support: [email protected]
North of England Commissioning Support
Tel: 0300 555 0340
Email: [email protected]
Sunderland City Council – Public Health Team
Address:
Public Health Team
Civic Centre
Burdon Rd
Sunderland
SR2 7DN
Email: [email protected]
Telephone : 0191 561 1976
